Commercial Maintenance in Dubai
Commercial maintenance contracts in Dubai for offices, shops, restaurants, clinics and warehouses. We start with a site assessment, produce an asset register, then price the frequencies, response level and parts cover in writing.
- Dubai-based since 2014
- Scope-led service
- Access planned
- Written quote first
- WhatsApp Intake
Start with the assessment, not the price list
Most commercial maintenance quotes in Dubai are guesses, because they are written before anyone has counted the assets. A per-square-metre rate tells you nothing about whether the eight-year-old ducted units on your third floor need quarterly or monthly attention, or whether your kitchen extract is a monthly job or a liability.
We work the other way round. A site assessment walks the premises, lists every maintainable item into an asset register, records its condition, and only then sets the visit frequencies. The written proposal that follows names the systems covered, the schedule, the response level, whether parts are inside or outside the price, and the exclusions. You can compare it line by line against anyone else.
What we need from you to start: the sector, the approximate floor area, the main assets or systems, your operating hours, and the response level you actually need. Access rules, landlord or building-management requirements and any known problem assets are worth adding — they change the schedule more than the floor area does.
Request a Site AssessmentCommercial Maintenance Dubai — Scope-Based Pricing
Different premises, different failure modes
A clinic and a warehouse both need “commercial maintenance”, but almost nothing about the scope, the risk or the working window is the same. Tell us which of these you are and the conversation starts in the right place.
Offices
Split, ducted and FCU cooling, lighting and small power, washrooms and pantries, access control power supplies, and partition or ceiling reinstatement after churn.
Shops & Retail
Shopfront lighting, display and signage circuits, cooling in high-footfall areas, drainage, and mall-management access and out-of-hours working windows.
Restaurants & Cafés
Kitchen exhaust and make-up air, grease-laden ductwork, cold rooms and chillers, grease traps and drainage, and hot-water plant.
Clinics & Medical
Temperature and humidity stability, filtration and air changes, uninterrupted power to critical equipment, and quiet or out-of-hours working around patient lists.
Warehouses & Light Industrial
High-bay lighting, ventilation and extract, distribution boards and machinery supplies, loading-bay doors, and roof-level plant access.
What sits inside a commercial contract
HVAC & Ventilation
- Split, ducted, FCU, package and chilled-water units
- AHUs, FAHUs and extract fans
- Ductwork, grilles and filters
- Thermostats and zone controls
Electrical
- Distribution boards and breakers
- Lighting, emergency lighting and small power
- Containment and machinery supplies
- Thermographic and load checks
Plumbing & Drainage
- Water supply, pumps and pressure sets
- Water heaters and hot-water plant
- Drainage, grease traps and floor gullies
- Leak tracing and isolation
Fabric & Finishes
- Ceilings, partitions and access hatches
- Doors, ironmongery and closers
- Painting and making good
- Tiling, sealing and joinery repairs
Fire, life-safety and lift systems stay with the specialist contractors certified for them. We coordinate around their visits and flag what we find, rather than claiming a scope we are not approved to sign off.
Example schedule — a mid-size Dubai office
An illustration of how a contract is normally structured, not a fixed package. Your actual frequencies are set after the site assessment, against your asset list, running hours and risk.
| Frequency | Typical scope at that visit |
|---|---|
| Monthly | AC filter clean or replacement, condensate drain flush, visual plant check, washroom and drainage check, logged fault list. |
| Quarterly | Coil and blower clean, electrical distribution board inspection, emergency-light function test, water-heater and pump check, belt and bearing check where fitted. |
| Half-yearly | Deep AC clean, duct and grille inspection, DB thermographic check, pump and pressure-set service, drainage flush of main runs. |
| Annual | Full asset condition survey, refrigerant and performance checks, DB testing, water-tank and hot-water plant service, refreshed asset register and next-year budget note. |
What a service report actually says
Every visit produces a digital report sent to your nominated contact. Below is the structure, filled in with an example visit so you can see the level of detail before you commit to anything.
- Site & asset
- Business Bay office, 4th floor — FCU-04, corridor ceiling void
- Visit type
- Quarterly planned maintenance
- Findings
- Coil fouling moderate; drain pan holding water; thermostat calibration 2°C out
- Work done
- Coil chemically cleaned, drain flushed and flow-tested, thermostat recalibrated
- Parts used
- 1 × condensate pump float switch (replaced)
- Photos
- Before / after coil, drain pan, completed test
- Still open
- FCU-07 access hatch undersized — quote issued for hatch enlargement
- Next visit
- Quarterly, due in 3 months — recommend duct inspection at that visit
Your equipment, listed and tracked
The first assessment produces an asset register: every maintainable item, where it is, its condition and how often it should be attended. It is what turns a maintenance spend into a budget you can defend.
| Ref | Asset | Location | Installed | Condition | Frequency |
|---|---|---|---|---|---|
| AC-01 | Ducted split, 5 TR | Reception ceiling void | 2019 | Serviceable | Quarterly |
| AC-02 | FCU, chilled water | Meeting room 2 | 2019 | Serviceable | Quarterly |
| DB-M | Main distribution board | Riser cupboard | 2019 | Serviceable | Half-yearly |
| WH-01 | Water heater, 50 L | Pantry ceiling | 2021 | Scale build-up | Half-yearly |
| EXT-01 | Toilet extract fan | Washroom void | 2019 | Bearing noise | Monitor |
Example register extract, shown to illustrate the format.
Three levels of cover — pick the honest one
Our attending hours are Monday to Saturday, 8:00am to 8:00pm, with Sunday by appointment. Cover outside that is rostered and contracted, not promised as blanket “24/7” availability.
Planned only
Scheduled visits at the agreed frequency. Faults between visits are quoted and booked as normal call-outs against the next available slot.
Usually suits: Low-risk offices and small retail units
Priority within attending hours
Contracted sites are placed ahead of the general queue during Monday–Saturday, 8:00am–8:00pm, with a target attendance window agreed in the contract.
Usually suits: Most offices, clinics and shops
Extended-hours cover
Agreed evening, Sunday or out-of-hours attendance for named critical assets, staffed against a confirmed roster and priced as a contract line rather than an open promise.
Usually suits: Restaurants, cold storage, clinics with critical equipment
Labour-only vs labour-and-parts
The single biggest difference between two commercial quotes is usually parts, not labour. Here is how the two structures compare, so you can read any proposal — ours or anyone else’s — properly.
| Item | Labour-only contract | Labour & parts contract |
|---|---|---|
| Scheduled labour | Included | Included |
| Consumables (filters, belts, sealant) | Included | Included |
| Reactive call-out labour in hours | Charged per visit | Included up to the agreed number of visits |
| Spare parts | Charged at cost + agreed margin | Included up to the agreed annual parts allowance |
| Major plant replacement | Quoted separately | Quoted separately |
| Out-of-hours attendance | Charged at the out-of-hours rate | Included for named critical assets only |
| Digital service reports & asset register | Included | Included |
A labour-only contract has the lower headline figure and the less predictable annual cost. A labour-and-parts contract carries an allowance and a cap, both written into the proposal. We will tell you which one your asset list actually justifies.
Request a Site Assessment
A site assessment walks your premises, lists the maintainable assets, records their condition and returns a written proposal with frequencies, response level, inclusions and price. Nothing is chargeable until you accept it.
- Asset register produced from the walk-round
- Frequencies set against your running hours, not a template
- Labour-only and labour-and-parts options priced side by side
- Response level written into the proposal, not implied
Prefer to talk first? +971 52 519 4951
Maintaining a home or a single villa instead? Building & villa maintenance or annual maintenance contracts are the better starting point.
Frequently Asked Questions
Yes — we maintain offices, retail units, restaurants, and warehouses across Dubai, including MEP and HVAC systems.
Request a Site Assessment
Send your sector, approximate floor area, main assets, operating hours and the response level you need. We will confirm the assessment visit and return a written proposal with the asset register, schedule, inclusions and price. Nothing is chargeable until you accept it.
Or call directly: +971 52 519 4951