Annual Maintenance Contract Dubai (AMC)

It can make sense when the property has several AC units, recurring plumbing or electrical issues, planned landlord or house-manager inspections, or a need for predictable response terms. Compare the annual fee with prior call-outs and check what is actually included.

Definitions vary. A non-comprehensive plan often covers scheduled servicing and labour while parts, refrigerant, consumables, or civil work are charged separately. A comprehensive plan may include selected parts or call-outs within stated limits. The agreement must define those limits.

Common inclusions are scheduled AC servicing, plumbing and electrical inspections, selected handyman support, service reports, and a defined response process. The exact assets, visit frequency, repair limits, parts, and exclusions must be listed in the proposal.

It depends on the plan. Emergency response may be priority-only or included within a call-out limit, while major spare parts, refrigerant, compressors, PCBs, civil work, water tanks, pools, or specialist equipment are often excluded or separately priced. We state the boundary before approval.

Yes. Offices, retail, restaurants, warehouses, and other commercial properties need an asset list and access or operating-hours review. HVAC, electrical, plumbing, ventilation, fit-out, compliance, reporting, and response terms are then priced as a commercial scope.

Payment timing can be proposed around the annual scope, but the agreement should confirm the billing schedule, renewal, cancellation, missed-visit treatment, and whether VAT or parts are separate.

If you have an SKN AMC, covered systems follow your plan terms. AMC visits cover in-unit systems, and waterproofing and building-controlled systems such as risers, roof tanks and common areas are excluded unless your Plan Schedule adds them. SKN’s pre-rain inspection is a drain, AC-line, electrical and sealant check rather than a waterproofing or roof inspection, and it can be booked on its own. Ask when you request the quote whether a scheduled visit can be timed before the rainy season; it is confirmed in your written plan schedule.